Cookie Policy

Golden Lion Casino – Cookie Policy

Golden Lion Casino, operated by Blue Media N.V. and accessible at https://golden-lion-casino-australia.com/, uses cookies and similar tracking technologies to deliver a secure, functional, and personalised experience to players in Australia. This Cookie Policy explains what cookies are, how we use them, what choices you have, and how Australian privacy law applies to the way we handle this information.

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the site to remember your actions and preferences over a period of time, so you do not have to re-enter certain information each time you return or navigate between pages.

Cookies can be “session cookies,” which expire when you close your browser, or “persistent cookies,” which remain on your device for a set period unless you delete them manually. They may be placed directly by Golden Lion Casino (“first-party cookies”) or by third-party service providers we work with.

Our Obligations Under Australian Law

As a platform serving Australian players, Golden Lion Casino acknowledges the requirements of the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). While cookies are not always classified as “personal information” in isolation, they frequently collect data that, when combined with other information, can identify you as an individual. In those cases, the APPs apply fully.

We are also mindful of the Interactive Gambling Act 2001 (Cth), which governs responsible gambling obligations for operators accepting Australian players. Some of our cookies directly support compliance with these obligations, including age verification checks, session monitoring, and responsible gambling tools.

By using our website, you acknowledge that cookies may be placed on your device in accordance with this policy and our Privacy Policy.

Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They enable core features such as account login, session management, fraud prevention, and SSL-secured payment processing. Without these cookies, services like deposits, withdrawals, and game access would not operate properly. These cookies do not require your consent, but we inform you of their use in the interest of full transparency.

Examples of what these cookies do:

• Maintain your logged-in status during a gaming session
• Remember your currency preference (AUD and others)
• Support our SSL encryption protocols to protect your financial data
• Assist with detecting suspicious login attempts

Functional Cookies

Functional cookies allow the website to remember choices you have made and provide enhanced, more personalised features. They may be set by us or by third-party providers whose services we have added to our pages.

Examples include:

• Saving your preferred language and display settings
• Remembering which games you recently played
• Keeping your responsible gambling limits active across sessions
• Supporting the live chat function operated by our 24/7 support team

Performance and Analytics Cookies

These cookies collect information about how visitors use https://golden-lion-casino-australia.com/, including which pages are visited most often and whether players encounter error messages. All information collected is aggregated and does not directly identify individual users. We use this data to improve the site’s performance, loading speed, and navigation.

Our analytics tools may include third-party platforms. Where these providers process data, they do so under data processing agreements consistent with the Australian Privacy Principles.

Targeting and Advertising Cookies

Golden Lion Casino may use targeting cookies to deliver promotions and bonus offers that are relevant to your activity on the site. These cookies track your visit to our website and may be used in combination with information about other sites you have visited to show you tailored content.

Please note: we do not engage in advertising directed at minors. Age-gating measures are in place across the site, and targeting cookies are configured to avoid delivery to users under 18 years of age.

Responsible Gambling Cookies

In keeping with our obligations under Australian gambling regulations and our internal responsible gambling framework, we use specific cookies to support player protection tools. These cookies may:

• Record self-imposed deposit limits and session time limits you have set in your account
• Detect patterns of extended play and trigger responsible gambling notifications
• Support the function of our voluntary self-exclusion options
• Maintain your preferences if you have activated cooling-off periods

These cookies form part of our duty of care to Australian players and cannot be disabled while you hold an active account.

Third-Party Cookies

Certain features and services on our platform involve third-party providers who may place their own cookies on your device. These include:

• Game providers such as Rival Gaming, Saucify, Arrows Edge, and Qora Games, whose software may use cookies for game performance and session integrity
• Payment processors including Visa, Mastercard, American Express, and Discover, which may set cookies to facilitate secure transactions
• Customer support tools that power our live chat functionality
• Analytics platforms used to measure site traffic and player behaviour in aggregate

Golden Lion Casino does not control the cookies set by third parties. We encourage you to review the privacy and cookie policies of any third-party service you interact with through our platform.

How Long Do Cookies Last?

The duration of a cookie depends on its type. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for varying periods. Analytics cookies typically expire within 12 to 26 months. Advertising and targeting cookies generally expire within 30 to 90 days. Functional cookies may last for up to 12 months, or until you clear your browser data.

Your Cookie Choices

You have the right to control how cookies are used on your device. Here is how you can manage them:

Browser Settings

Most web browsers allow you to view, manage, block, and delete cookies through their settings menus. You can find instructions specific to your browser by visiting:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Options > Privacy and Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Cookies and site permissions

Please be aware that blocking or deleting cookies may affect your ability to use certain features of https://golden-lion-casino-australia.com/, including game access, account login, and responsible gambling tools.

Opting Out of Analytics

If you wish to opt out of analytics tracking, you may use tools such as the Google Analytics Opt-Out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

Advertising Preferences

To manage interest-based advertising cookies, you can visit the Digital Advertising Alliance of Australia (ADAA) opt-out portal or adjust your preferences through the Network Advertising Initiative opt-out tool.

Cookies and Children

Golden Lion Casino is strictly an adults-only platform. Players must be 18 years of age or older to register and play. We do not knowingly collect data via cookies from anyone under the age of 18. If you believe a minor has accessed our platform and data has been collected without appropriate consent, please contact us immediately so we can investigate and take appropriate action.

Data Storage and Security

Information collected through cookies may be stored on servers located within Australia or overseas, including in jurisdictions where our technology partners operate. Where data is transferred internationally, we take steps to ensure it is handled in a manner consistent with the Australian Privacy Principles, including through contractual arrangements with data processors.

Our website uses 128-bit SSL encryption to protect data transmitted between your browser and our servers. While cookie data is generally low-risk, we apply the same security standards across all data handling activities.

Access, Correction, and Complaints

Under the Privacy Act 1988 (Cth), you have the right to request access to personal information we hold about you, including data collected through cookies where it has been linked to your account. You also have the right to request correction of any inaccurate information.

To make a request or raise a concern about our use of cookies, please contact our support team via live chat at https://golden-lion-casino-australia.com/ or by email through the Contact Us page. We will respond to your enquiry within a reasonable time.

If you are not satisfied with how we handle your complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au or by calling 1300 363 992.

Changes to This Policy

We review this Cookie Policy periodically and will update it when our practices change, when new legal obligations apply, or when we introduce new technologies. Any material changes will be communicated clearly on our website. Continued use of https://golden-lion-casino-australia.com/ after a change has been published constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Cookie Policy or how your data is handled, please reach out to the Golden Lion Casino support team:

• Live Chat: Available 24/7 at https://golden-lion-casino-australia.com/
• Email: Via the Contact page at https://golden-lion-casino-australia.com/contact/
• Responsible Gambling Support: https://golden-lion-casino-australia.com/responsible-gambling/